• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.
  • Welcome to iHelpForum - the place to get help from knowledgeable techs in all areas of Tech, Home and Auto help. Consider checking out our Guides or Registering an account to post on our forums today.

Connection Issue.

#1
Hi inherited a Compaq Presario CQ70 with windows vista. Tried to connect to internet both wired & wireless got local access only. Uninstalled both drivers rebooted got up to date wireless driver on memory stick , which worked as in wireless stayed on if only local access only. Surfed the net for answersTried everything, nothing worked. So please could you help me as driving me nuts .



Here are my logs.


MiniToolBox by Farbar Version: 21-07-2014
Ran by Andya (administrator) on 25-09-2014 at 10:04:49
Running from "F:\"
Microsoft® Windows Vista™ Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Atheros AR5007 802.11b/g WiFi Adapter = Wireless Network Connection (Connected)
Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0) = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Andya-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-23-4D-86-73-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6c16:f2ea:ffa8:5321%12(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.83.33(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1F-16-41-DC-A4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{2A19024C-6B2F-4D31-9AAC-41164579D766}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{902DEA75-7611-4307-9B7E-B2EE2BFE7804}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: fec0:0:0:ffff::1

Ping request could not find host google.com. Please check the name and try again.

Server: UnKnown
Address: fec0:0:0:ffff::1

Ping request could not find host yahoo.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:

General failure.

General failure.



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),

===========================================================================
Interface List
12 ...00 23 4d 86 73 e5 ...... Atheros AR5007 802.11b/g WiFi Adapter
11 ...00 1f 16 41 dc a4 ...... Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
1 ........................... Software Loopback Interface 1
17 ...00 00 00 00 00 00 00 e0 isatap.{2A19024C-6B2F-4D31-9AAC-41164579D766}
15 ...00 00 00 00 00 00 00 e0 isatap.{902DEA75-7611-4307-9B7E-B2EE2BFE7804}
10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
16 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 169.254.83.33 281
169.254.83.33 255.255.255.255 On-link 169.254.83.33 281
169.254.255.255 255.255.255.255 On-link 169.254.83.33 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 169.254.83.33 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 169.254.83.33 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
12 281 fe80::/64 On-link
12 281 fe80::6c16:f2ea:ffa8:5321/128
On-link
1 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 35 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 36 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/25/2014 10:03:54 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/21/2014 00:08:15 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/19/2014 06:25:38 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/16/2014 07:01:36 PM) (Source: RasClient) (User: )
Description: CoId={5A9A21DD-4487-46B9-843B-2A6F275B4C41}: The user Andya-PC\Andya dialed a connection named Broadband Connection which has failed. The error code returned on failure is 815.

Error: (09/16/2014 04:43:22 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/16/2014 04:31:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/16/2014 03:09:26 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/16/2014 02:43:35 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/16/2014 02:11:47 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/16/2014 02:02:17 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (09/25/2014 10:03:55 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (09/25/2014 10:03:27 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: C:\Windows\system32\athihvs.dll126

Error: (09/25/2014 10:03:26 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (09/21/2014 00:08:15 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (09/21/2014 00:07:47 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (09/21/2014 00:07:47 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: C:\Windows\system32\athihvs.dll126

Error: (09/19/2014 06:30:48 PM) (Source: ipnathlp) (User: )
Description: The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.

Error: (09/19/2014 06:25:38 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (09/19/2014 06:25:20 PM) (Source: Print) (User: NT AUTHORITY)
Description: The print spooler failed to share printer Send To OneNote 2007 with shared resource name Send To OneNote 2007. Error 2114. The printer cannot be used by others on the network.

Error: (09/19/2014 06:25:16 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
Date: 2014-07-28 10:13:02.120
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Users\Andya\AppData\Local\Temp\TEMP.^^^\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2014-07-28 10:13:02.033
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Users\Andya\AppData\Local\Temp\TEMP.^^^\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2014-07-28 10:13:01.877
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Users\Andya\AppData\Local\Temp\TEMP.^^^\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2014-07-28 10:13:01.791
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Users\Andya\AppData\Local\Temp\TEMP.^^^\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2008-07-09 07:20:12.070
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2008-07-09 07:20:12.070
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2008-07-09 07:20:12.054
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2008-07-09 07:20:12.054
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2008-07-09 07:20:08.310
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2008-07-09 07:20:08.310
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.



=========================== Installed Programs ============================
3Connect (HKLM\...\{A899DA1F-D626-401C-8651-F2921E3B4CB3}) (Version: 3.0.0 - 3 Mobile Broadband)
Activation Assistant for the 2007 Microsoft Office suites (HKLM\...\Activation Assistant for the 2007 Microsoft Office suites) (Version: - Microsoft Corporation)
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0 - Microsoft Corporation) Hidden
Adobe Flash Player ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 9.0.115.0 - Adobe Systems Incorporated)
Adobe Reader 8.1.2 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A81200000003}) (Version: 8.1.2 - Adobe Systems Incorporated)
Adobe Shockwave Player (HKLM\...\{1BDC9633-895B-4842-BCB6-8FA1EC2A3C5A}) (Version: 10.2.0.023 - Adobe Systems, Inc.)
AIM 6 (HKLM\...\AIM_6) (Version: - )
Atheros Driver Installation Program (HKLM\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 5.2 - Atheros)
Cisco EAP-FAST Module (HKLM\...\{415B2719-AD3A-4944-B404-C472DB6085B3}) (Version: 2.1.6 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM\...\{83770D14-21B9-44B3-8689-F7B523F94560}) (Version: 1.0.12 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM\...\{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}) (Version: 1.0.13 - Cisco Systems, Inc.)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 4.58.0.0 - Conexant)
CyberLink DVD Suite (HKLM\...\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 5.5.1519 - CyberLink Corp.)
CyberLink YouCam (HKLM\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 2.0.1616 - CyberLink Corp.)
CyberLink YouCam (Version: 2.0.1616 - CyberLink Corp.) Hidden
ESU for Microsoft Vista (HKLM\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDAUDIO_HERMOSA_HSF) (Version: - )
Hewlett-Packard Active Check for Health Check (Version: 1.1.15.2 - Hewlett-Packard) Hidden
Hewlett-Packard Asset Agent for Health Check (Version: 2.0.63.2 - HP) Hidden
HP Active Support Library (Version: 3.1.4.1 - Hewlett-Packard) Hidden
HP Customer Experience Enhancements (HKLM\...\{B16DA0F8-26BC-4FFC-9363-1D9F3E6C3E21}) (Version: 5.7.0.2630 - Hewlett-Packard)
HP Doc Viewer (HKLM\...\{082702D5-5DD8-4600-BCE5-48B15174687F}) (Version: 1.01.0005 - Hewlett-Packard)
HP DVD Play 3.7 (HKLM\...\{45D707E9-F3C4-11D9-A373-0050BAE317E1}) (Version: - Hewlett-Packard)
HP Easy Setup - Frontend (HKLM\...\{51E5C397-0AA0-48DD-9CB6-7259AFFDFB0A}) (Version: 5.7.0.2630 - Hewlett-Packard)
HP Help and Support (HKLM\...\{E333CA5F-00ED-4EEF-90E5-6A33A8FE969F}) (Version: 2.0.9.0 - Hewlett-Packard)
HP Quick Launch Buttons 6.40 F1 (HKLM\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.40 F1 - Hewlett-Packard)
HP Total Care Advisor (HKLM\...\{f32502b5-5b64-4882-bf61-77f23edcac4f}) (Version: 2.1.4047.2685 - Hewlett-Packard)
HP Update (HKLM\...\{C8FD5BC1-92EF-4C15-92A9-F9AC7F61985F}) (Version: 4.000.010.008 - Hewlett-Packard)
HP User Guides 0118 (HKLM\...\{B6D0B141-B2BE-4DD0-B08F-B9186F3E36B3}) (Version: 1.00.0000 - Hewlett-Packard)
HP Wireless Assistant (HKLM\...\{340F521E-3576-4E1A-B75C-EB0ACF751379}) (Version: 3.00 J1 - Hewlett-Packard)
HPNetworkAssistant (Version: 1.1.70 - Hewlett-Packard.) Hidden
Huawei modem (HKLM\...\Huawei Modems) (Version: - )
Intel(R) Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: - Intel Corporation)
Java(TM) 6 Update 5 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160050}) (Version: 1.6.0.50 - Sun Microsystems, Inc.)
LabelPrint (HKLM\...\{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.20.2719 - CyberLink Corp.)
LightScribe System Software 1.12.33.2 (HKLM\...\{582287DA-0806-4AC0-BF19-C15E3A466034}) (Version: 1.12.33.2 - LightScribe)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2007 (HKLM\...\HOMESTUDENTR) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
muvee autoProducer 6.1 (HKLM\...\{35F83303-C0C0-46B7-B8A8-ADA7C2AC5645}) (Version: 6.10.050 - muvee Technologies)
My HP Games (HKLM\...\WildTangent hp Master Uninstall) (Version: 1.0.0.43 - WildTangent)
NetWaiting (HKLM\...\{3F92ABBB-6BBF-11D5-B229-002078017FBF}) (Version: 2.5.52 - BVRP Software, Inc)
Norton 360 (HKLM\...\N360) (Version: 21.4.0.13 - Symantec Corporation)
Power2Go (HKLM\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.3919 - CyberLink Corp.)
PowerDirector (HKLM\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 6.5.2719 - CyberLink Corp.)
PowerDirector (Version: 6.5.2719 - CyberLink Corp.) Hidden
QuickPlay SlingPlayer 0.4.6 (HKLM\...\SlingMedia.QPSlingPlayer_is1) (Version: 0.4.6 - SlingMedia)
Realtek 8169 8168 8101E 8102E Ethernet Driver (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0000 - Realtek)
Realtek USB 2.0 Card Reader (HKLM\...\{DC24971E-1946-445D-8A82-CE685433FA7D}) (Version: - Realtek Semiconductor Corp.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 11.1.3.0 - Synaptics)
Update for Office 2007 (KB934528) (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{2B939677-2FFD-48F6-9075-7BF48CB87C80}) (Version: - )
Viewpoint Media Player (HKLM\...\ViewpointMediaPlayer) (Version: - )

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 77%
Total physical RAM: 954.44 MB
Available physical RAM: 219.05 MB
Total Pagefile: 2175.2 MB
Available Pagefile: 1373.05 MB
Total Virtual: 2047.88 MB
Available Virtual: 1956.45 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:139.69 GB) (Free:99.21 GB) NTFS
2 Drive d: (PRESARIO_RP) (Fixed) (Total:9.36 GB) (Free:1.64 GB) NTFS
4 Drive f: (USB2) (Removable) (Total:14.9 GB) (Free:8.27 GB) FAT32

========================= Users: ========================================

User accounts for \\ANDYA-PC

Administrator Andya Guest

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

28-07-2014 07:06:15 First_User_Boot
28-07-2014 07:52:49 Windows Update
28-07-2014 09:18:49 Windows Update
28-07-2014 09:24:22 Windows Update
28-07-2014 09:52:48 Windows Update
28-07-2014 12:45:24 Windows Update
15-08-2014 13:02:43 Installed 3Connect
19-08-2014 21:12:54 Device Driver Package Install: Atheros Communications Inc. Network adapters
19-08-2014 21:29:44 Windows Update
19-08-2014 21:37:18 Windows Update
20-08-2014 16:41:12 Scheduled Checkpoint
16-09-2014 14:25:20 Removed 3Connect
19-09-2014 17:27:47 Installed 3Connect

**** End of log ****


Farbar Service Scanner Version: 21-07-2014
Ran by Andya (administrator) on 25-09-2014 at 16:33:03
Running from "F:\"
Microsoft® Windows Vista™ Home Premium Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Attempt to access Local Host IP returned error: Localhost is blocked: Destination is unreachable
There is no connection to network.
Attempt to access Google IP returned error. Google IP is unreachable
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => File is digitally signed
C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\system32\dhcpcsvc.dll => File is digitally signed
C:\Windows\system32\Drivers\afd.sys => File is digitally signed
C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => File is digitally signed
C:\Windows\system32\mpssvc.dll => File is digitally signed
C:\Windows\system32\bfe.dll => File is digitally signed
C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\system32\SDRSVC.dll => File is digitally signed
C:\Windows\system32\vssvc.exe => File is digitally signed
C:\Windows\system32\wscsvc.dll => File is digitally signed
C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => File is digitally signed
C:\Windows\system32\es.dll => File is digitally signed
C:\Windows\system32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\ipnathlp.dll => File is digitally signed
C:\Windows\system32\iphlpsvc.dll => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed


**** End of log ****
 

Malnutrition

Still Hungry
iHF Master Craftsman
#2
Hit the start button at the bottom left hand corner of your Screen.
Type or copy and paste appwiz.cpl into the Run Box.
Hit enter.
Scroll down to the following item(s): Note: If you encounter a program that will not remove or is not listed then skip it please.


Norton 360 (HKLM\...\N360) (Version: 21.4.0.13 - Symantec Corporation)
Viewpoint Media Player (HKLM\...\ViewpointMediaPlayer) (Version: - )


As an alternative you may use Revo Uninstaller Freeware Here is a good tutorial on the use of Revo Uninstaller.

Right Click one at a time and select remove.
Now close the programs and features window.
Once finished reboot the machine.


Note: Since you are unable to Connect you may need to transfer the Norton Removal Tool Via a Usb stick..

  1. Download the Norton Removal Tool. https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
    Save the file to the Windows desktop.
  2. On the Windows desktop, double-click the Norton Removal Tool icon.
  3. Follow the on-screen instructions.
  4. Restart your computer.



Now In normal mode can you tell me if you are able to connect please. :)
 

Malnutrition

Still Hungry
iHF Master Craftsman
#3
Step 1: Disable Internet Connection Sharing (ICS)

  • Hit the start button.
  • Type or copy and paste Services.msc hit enter.
  • Scroll to the Internet Connection Sharing (ICS)
  • Right Click Stop the service.
  • Right Click again select properties.
  • Change the start up type to disabled.


Hit Apply then Ok.

Step 2:
  • Open Elevated Command Prompt.
  • Click Start
  • All Programs
  • Accessories
  • Right-click Command Prompt
  • Click Run as administrator.
  • Now type or copy and paste the commands below, (one at a time) hitting enter after each. ( Commands are in Red text.)


netsh int ip reset c:\resetlog.txt Alternate to this command is to run this fix it. >>>>>>>>>>>>>>>>>>> http://go.microsoft.com/?linkid=9848640
nbtstat -R
nbtstat -RR
ipconfig /flushdns
Shutdown -r





After the machine is rebooted, check to see if the machine will connect to the internet.
 

Malnutrition

Still Hungry
iHF Master Craftsman
#5
Please download and save FRST 32 bit to your Desktop.


  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
 
#6
Connection issue

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 26-09-2014
Ran by Andya (administrator) on ANDYA-PC on 26-09-2014 11:10:56
Running from F:\
Loaded Profile: Andya (Available profiles: Andya)
Platform: Microsoft® Windows Vista™ Home Premium Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 7
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\WINDOWS\System32\SLsvc.exe
(Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Intel Corporation) C:\WINDOWS\System32\igfxtray.exe
(Intel Corporation) C:\WINDOWS\System32\hkcmd.exe
(Intel Corporation) C:\WINDOWS\System32\igfxpers.exe
(CyberLink Corp.) C:\Program Files\HP\QuickPlay\QPService.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MSASCui.exe
( Hewlett-Packard Development Company, L.P.) C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
(Intel Corporation) C:\WINDOWS\System32\igfxsrvc.exe
(Hewlett-Packard) C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
(Sun Microsystems, Inc.) C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
() C:\Program Files\3 Mobile Broadband\3Connect\BecHelperService.exe
(Hewlett-Packard Company) C:\Program Files\Common Files\LightScribe\LSSrvc.exe
() C:\WINDOWS\SMINST\BLService.exe
() C:\Program Files\CyberLink\Shared Files\RichVideo.exe
(Microsoft Corporation) C:\Program Files\Windows Sidebar\sidebar.exe
(Hewlett-Packard Company) C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
(Conexant Systems, Inc.) C:\WINDOWS\System32\drivers\XAudio.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
(Microsoft Corporation) C:\WINDOWS\System32\wbem\unsecapp.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
() C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
(Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Symantec Corporation) C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
(Hewlett-Packard) C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Service.exe
(Microsoft Corporation) C:\WINDOWS\System32\wuauclt.exe
(Farbar) F:\FRST (5).exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1049896 2008-04-17] (Synaptics, Inc.)
HKLM\...\Run: [UCam_Menu] => C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe [222504 2007-12-24] (CyberLink Corp.)
HKLM\...\Run: [QPService] => C:\Program Files\HP\QuickPlay\QPService.exe [468264 2008-06-12] (CyberLink Corp.)
HKLM\...\Run: [Windows Defender] => C:\Program Files\Windows Defender\MSASCui.exe [1008184 2008-01-21] (Microsoft Corporation)
HKLM\...\Run: [QlbCtrl.exe] => C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe [202032 2008-05-12] ( Hewlett-Packard Development Company, L.P.)
HKLM\...\Run: [Adobe Reader Speed Launcher] => C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [39792 2008-01-12] (Adobe Systems Incorporated)
HKLM\...\Run: [HP Health Check Scheduler] => c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [70912 2008-04-15] (Hewlett-Packard)
HKLM\...\Run: [HP Software Update] => C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [54840 2007-05-09] (Hewlett-Packard)
HKLM\...\Run: [hpWirelessAssistant] => C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe [488752 2008-04-15] (Hewlett-Packard Development Company, L.P.)
HKLM\...\Run: [SunJavaUpdateSched] => C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe [144784 2008-02-22] (Sun Microsystems, Inc.)
HKU\S-1-5-19\...\Run: [WindowsWelcomeCenter] => rundll32.exe oobefldr.dll,ShowWelcomeCenter
HKU\S-1-5-20\...\Run: [WindowsWelcomeCenter] => rundll32.exe oobefldr.dll,ShowWelcomeCenter
HKU\S-1-5-21-1840538290-4201994572-1769439774-1000\...\Run: [LightScribe Control Panel] => C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe [2289664 2008-02-26] (Hewlett-Packard Company)
HKU\S-1-5-21-1840538290-4201994572-1769439774-1000\...\Run: [WMPNSCFG] => C:\Program Files\Windows Media Player\WMPNSCFG.exe [202240 2008-01-21] (Microsoft Corporation)
HKU\S-1-5-21-1840538290-4201994572-1769439774-1000\...\MountPoints2: {82811f75-25eb-11e4-be87-001e101f8924} - F:\AutoRun.exe
HKU\S-1-5-21-1840538290-4201994572-1769439774-1000\...\MountPoints2: {c05f35e1-247b-11e4-a166-001f1641dca4} - F:\AutoRun.exe
HKU\S-1-5-21-1840538290-4201994572-1769439774-1000\...\MountPoints2: {c05f3744-247b-11e4-a166-001e101f3315} - F:\AutoRun.exe

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?type=3&tp=iehome&locale=en_gb&c=83&bd=presario&pf=cnnb
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=83&bd=Presario&pf=cnnb
HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=83&bd=Presario&pf=cnnb
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=83&bd=Presario&pf=cnnb
SearchScopes: HKLM - DefaultScope {A933DCA9-5102-4BC9-944C-5C40AF831F29} URL = http://slirsredirect.search.aol.com...archTerms}&invocationType=tb50hpcnnbie7-en-gb
SearchScopes: HKLM - {2D95AC75-45C9-4169-86EC-EA08A9868369} URL = http://uk.kelkoopartners.net/ctl/do...e&x=true&y=true&partner=hp&partnerId=96913936
SearchScopes: HKLM - {A933DCA9-5102-4BC9-944C-5C40AF831F29} URL = http://slirsredirect.search.aol.com...archTerms}&invocationType=tb50hpcnnbie7-en-gb
SearchScopes: HKLM - {CDD7A2D0-16E4-4851-B22A-AE96EED169A8} URL = http://uk.kelkoopartners.net/ctl/do...e&x=true&y=true&partner=hp&partnerId=96913936
SearchScopes: HKCU - DefaultScope {A933DCA9-5102-4BC9-944C-5C40AF831F29} URL = http://slirsredirect.search.aol.com...archTerms}&invocationType=tb50hpcnnbie7-en-gb
SearchScopes: HKCU - {2D95AC75-45C9-4169-86EC-EA08A9868369} URL = http://uk.kelkoopartners.net/ctl/do...e&x=true&y=true&partner=hp&partnerId=96913936
SearchScopes: HKCU - {A933DCA9-5102-4BC9-944C-5C40AF831F29} URL = http://slirsredirect.search.aol.com...archTerms}&invocationType=tb50hpcnnbie7-en-gb
SearchScopes: HKCU - {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = http://nortonsafe.search.ask.com/we...l&geo=GB&ver=21&locale=en_GB&gct=sb&qsrc=2869
SearchScopes: HKCU - {CDD7A2D0-16E4-4851-B22A-AE96EED169A8} URL = http://uk.kelkoopartners.net/ctl/do...e&x=true&y=true&partner=hp&partnerId=96913936
BHO: Adobe PDF Reader Link Helper -> {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -> C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
BHO: SSVHelper Class -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll (Sun Microsystems, Inc.)
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
Handler: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll (Microsoft Corporation)

FireFox:
========
FF Plugin: @microsoft.com/WPF,version=3.5 -> c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF Extension: Microsoft .NET Framework Assistant - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2014-07-28]

Chrome:
=======

========================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 Automatic LiveUpdate Scheduler; c:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe [238968 2008-02-09] (Symantec Corporation)
R2 BecHelperService; C:\Program Files\3 Mobile Broadband\3Connect\BecHelperService.exe [1740696 2011-03-23] ()
R2 ezSharedSvc; C:\Windows\System32\ezsvc7.dll [129992 2008-02-03] (EasyBits Sofware AS) [File not signed]
R2 HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [94208 2008-04-15] (Hewlett-Packard) [File not signed]
S3 IDriverT; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [73728 2004-10-22] (Macrovision Corporation) [File not signed]
R2 LightScribeService; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [73728 2008-02-26] (Hewlett-Packard Company) [File not signed]
S3 LiveUpdate; c:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE [3220856 2008-09-05] (Symantec Corporation)
R2 Recovery Service for Windows; C:\Windows\SMINST\BLService.exe [361808 2008-04-26] ()
R2 RichVideo; C:\Program Files\CyberLink\Shared Files\RichVideo.exe [272024 2007-01-09] ()

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R1 eeCtrl; C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [377648 2014-07-27] (Symantec Corporation)
S3 EraserUtilRebootDrv; C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [109872 2014-07-27] (Symantec Corporation)
S3 IpInIp; system32\DRIVERS\ipinip.sys [X]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X]

==================== NetSvcs (Whitelisted) ===================


(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)


==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-09-26 10:17 - 2014-09-26 11:10 - 00000000 ____D () C:\FRST
2014-09-25 16:33 - 2014-09-25 16:33 - 00002547 _____ () C:\Users\Andya\Documents\FSS 1.txt
2014-09-25 13:27 - 2014-09-25 13:27 - 00026145 _____ () C:\Users\Andya\Documents\Result 1.txt
2014-09-19 18:30 - 2014-09-19 18:30 - 00000000 ____D () C:\Users\Andya\AppData\Roaming\Birdstep Technology
2014-09-19 18:28 - 2014-09-19 18:28 - 00001880 _____ () C:\Users\Public\Desktop\3Connect.lnk
2014-09-19 18:28 - 2014-09-19 18:28 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\3 Mobile Broadband
2014-09-19 18:28 - 2014-09-19 18:28 - 00000000 ____D () C:\Program Files\3 Mobile Broadband

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-09-26 11:10 - 2006-11-02 12:18 - 00000000 ____D () C:\Windows\tracing
2014-09-26 10:18 - 2006-11-02 11:33 - 00703388 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-09-26 09:58 - 2006-11-02 13:47 - 00003216 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2014-09-26 09:58 - 2006-11-02 13:47 - 00003216 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2014-09-26 08:01 - 2014-07-28 15:34 - 01559410 _____ () C:\Windows\WindowsUpdate.log
2014-09-26 07:58 - 2014-07-28 15:53 - 00000286 _____ () C:\Users\Public\Documents\hpqp.ini
2014-09-26 07:58 - 2014-07-28 11:07 - 00016384 _____ () C:\Windows\system32\Ikeext.etl
2014-09-26 07:58 - 2006-11-02 14:01 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-09-26 07:57 - 2006-11-02 14:01 - 00021230 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
2014-09-26 07:46 - 2014-08-20 14:54 - 00000439 _____ () C:\Windows\system32\Drivers\etc\hosts.ics
2014-09-25 23:51 - 2014-07-28 08:29 - 00000000 ____D () C:\ProgramData\Norton
2014-09-25 23:51 - 2008-01-21 03:47 - 01105836 _____ () C:\Windows\PFRO.log
2014-09-25 23:48 - 2008-07-09 05:54 - 00000000 ____D () C:\Program Files\Common Files\Symantec Shared
2014-09-19 18:30 - 2014-08-15 14:04 - 00000000 ____D () C:\ProgramData\Birdstep Technology
2014-09-19 18:28 - 2008-07-09 05:52 - 00000000 ___HD () C:\Program Files\InstallShield Installation Information
2014-09-16 15:32 - 2014-07-28 08:29 - 00000000 ____D () C:\Users\Andya\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Norton
2014-09-16 15:28 - 2014-07-28 08:29 - 00000872 _____ () C:\Users\Andya\Desktop\Norton Installation Files.lnk
2014-09-16 15:27 - 2008-07-09 07:09 - 00000000 ____D () C:\ProgramData\AOL
2014-09-16 13:14 - 2008-04-10 11:26 - 00000000 ____D () C:\Windows\SMINST

Some content of TEMP:
====================
C:\Users\Andya\AppData\Local\Temp\DataCard_Setup.exe
C:\Users\Andya\AppData\Local\Temp\ResetDevice.exe
C:\Users\Andya\AppData\Local\Temp\vmpremov.exe


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2014-09-26 08:04

==================== End Of Log ============================
 

Attachments

Malnutrition

Still Hungry
iHF Master Craftsman
#7
Hello, it seems that you did not remove Norton from your machine. Were you able to disable the Internet Connection Sharing Service? Also the tool FRST creates a log named addition.txt the first time it is ran, can I have that log please.

Download the removal tool from the attachment
. I have downloaded it for you, and uploaded it here. Once Downloaded, transfer it to your problem machine, Right Click it and run it as Administrator. Drag and Drop it on the desktop of the sick machine, from your usb stick.

Also, Please Download the NetAdapter Repair All In One tool, from the link below.
http://downloads.sourceforge.net/project/netadapter/NetAdapterRepair1.2.exe?r=http://sourceforge.net/projects/netadapter/&ts=1411765567&use_mirror=superb-dca3

Now Run it on the problem machine.Drag and Drop it on the desktop of the sick machine from your usb stick. Right Click it and Run As Administrator. Tick all boxes as in the picture. Then Click the run all selected button. After the tool has completed then reboot the machine, check the connection.

 

Attachments

Malnutrition

Still Hungry
iHF Master Craftsman
#10
Ok, where you ever able to disable the Internet Connection Sharing Service and remove Norton?

Two more things I need from you please.

Can you run minitoolbox again on the machine and post the new log.

Also can you get online while in safemode with networking? Here are some instructions on how to start the machine in Safe Mode with Networking.
How to start Windows in Safe Mode or Safe Mode with ...

If you were unable to remove Norton and disable the ICS service we will do that with a Fix with the FRST program you have installed. :)
 

Malnutrition

Still Hungry
iHF Master Craftsman
#11
One more log I would like to see from your machine as well please. :)

Download RSIT 32 bit Save it to your desktop.


Double-click RSIT.exe to start the tool. Windows Vista, 7 and 8 users Right Click & Run as Administrator .
  • Then click " Continue "
  • When the tool is finished, a notepad file called " Log "and "info" open
  • Copy and paste both of these to your reply.
 
#12
Hit the start button at the bottom left hand corner of your Screen.
Type or copy and paste appwiz.cpl into the Run Box.
Hit enter.
Scroll down to the following item(s): Note: If you encounter a program that will not remove or is not listed then skip it please.


Norton 360 (HKLM\...\N360) (Version: 21.4.0.13 - Symantec Corporation)
Viewpoint Media Player (HKLM\...\ViewpointMediaPlayer) (Version: - )


As an alternative you may use Revo Uninstaller Freeware Here is a good tutorial on the use of Revo Uninstaller.

Right Click one at a time and select remove.
Now close the programs and features window.
Once finished reboot the machine.


Note: Since you are unable to Connect you may need to transfer the Norton Removal Tool Via a Usb stick..

  1. Download the Norton Removal Tool. https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
    Save the file to the Windows desktop.
  2. On the Windows desktop, double-click the Norton Removal Tool icon.
  3. Follow the on-screen instructions.
  4. Restart your computer.



Now In normal mode can you tell me if you are able to connect please. :)
 

Malnutrition

Still Hungry
iHF Master Craftsman
#14
Have you quoted my post, to let me know you have done the steps? Also the next item that I need are:

The New minitoolbox log.
Can you get online in safe mode with networking?
The RSIT (Random System Information Logs)
 

Malnutrition

Still Hungry
iHF Master Craftsman
#15
Well started again done everything you suggested & working wired but not wireless. Updating so if not working will carry on with thread...

Ok, good now that the machine is working on wired connection, can I have the new logs. It will be easier to do things, now that you are able to connect. :)
 

Malnutrition

Still Hungry
iHF Master Craftsman
#16
In short, since the machine is now connecting wired. Please run the tools below and post the new logs generated. :)

Step 1:

Download RSIT 32 bit Save it to your desktop.


Double-click RSIT.exe to start the tool. Windows Vista, 7 and 8 users Right Click & Run as Administrator .
  • Then click " Continue "
  • When the tool is finished, a notepad file called " Log "and "info" open
  • Copy and paste both of these to your reply.
Step 2:

Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.
 

monkeymagic

Guinness is good for you !!!!
Moderator
iHF Regular
WCG Team Member
#18
Well seams all sorted, prob I have now is trying to understand what wizardry you used and how........ once again many thanks
Thank you for your comment. We are here to help. Mal will love what you said. Tell your friends to come see us if the need any help. Pull up a stool and stay a while, there is a lot more than just tech help. We are a community of friends.

Monkeymagic..
 

Malnutrition

Still Hungry
iHF Master Craftsman
#19
Well seams all sorted, prob I have now is trying to understand what wizardry you used and how........ once again many thanks

Glad your issue is solved, but I really would like to see the last logs I requested. You should not run your machine without an antivirus. Also your service pack is outdated, along with a few other programs. We should really continue this thread, but if you do not wish......... the choice is yours.
 
#20
Glad your issue is solved, but I really would like to see the last logs I requested. You should not run your machine without an antivirus. Also your service pack is outdated, along with a few other programs. We should really continue this thread, but if you do not wish......... the choice is yours.
Give me couple days and I'll send logs