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Solved Interrnet Connected, but no joy..

Presiding Cat

Well-Known Member
Linux mint 3 says it is connected to the internet... But Firefox tells me it is unable to connect...
This happened on two of my Computers immediately after Updates were installed...

The only solution that I can think of is to reinstall Linux Mint...:(

Your thoughts Please?
 

Presiding Cat

Well-Known Member
Thanks Crush... I installed Linux Mint long before Feb 20th. and I am still infected... I will wait to see what happens next... Sure glad I kept one computer running windows...
 

Rustys

Well-Known Member
32 or 64 bit version of Mint?

Reset Firefox?

On the right top corner there are three horizontal lines press that.
Click the ? bottom middle.
Click Run with out add ons (I think doing from memory)

Firefox will close then a pop up will come on asking to Refresh Firefox or Safe Mode.

Refresh will reset Firefox and Safe Mode will run Firefox with no ad on. Try Safe first to see if it makes a connection to a site. If same issue persist then do the reset and try again.

How are you doing the updates?
 

Rustys

Well-Known Member
Something I just happen to think of do you have the menu bar on?

If not go to the right of the last tab and right click and select Menu Bar.
Now click File and see if there is a check mark next to Work Offline.

If there is not one put it in then take it out.

If you can post a screen shot of the message.
 

Presiding Cat

Well-Known Member
32 or 64 bit version of Mint?

Reset Firefox?

On the right top corner there are three horizontal lines press that.
Click the ? bottom middle.
Click Run with out add ons (I think doing from memory)

Firefox will close then a pop up will come on asking to Refresh Firefox or Safe Mode.

Refresh will reset Firefox and Safe Mode will run Firefox with no ad on. Try Safe first to see if it makes a connection to a site. If same issue persist then do the reset and try again.

How are you doing the updates?
Something I just happen to think of do you have the menu bar on?

If not go to the right of the last tab and right click and select Menu Bar.
Now click File and see if there is a check mark next to Work Offline.

If there is not one put it in then take it out.

If you can post a screen shot of the message.
I think it is 32 Bit...
The bottom middle is preferences...
Run with out add ons does not appear to be present...

And I can not post anything from Linux Mint...
 

apemax

Linux user
Moderator
iHF Regular
Hello,

Is it just Firefox that can't connect or the whole system? To see if the OS it's self can connect open a Terminal and type (Or copy/paste) this into it and press enter.

Code:
ping www.google.com
Then wait for about 10 seconds as it attempts to "ping" www.google.com. Then press ctrl+c to stop it. You output should look something like this:

Code:
PING www.google.com (216.58.198.100) 56(84) bytes of data.
64 bytes from lhr25s07-in-f4.1e100.net (216.58.198.100): icmp_seq=1 ttl=54 time=20.8 ms
64 bytes from lhr25s07-in-f4.1e100.net (216.58.198.100): icmp_seq=2 ttl=54 time=9.34 ms
64 bytes from lhr25s07-in-f4.1e100.net (216.58.198.100): icmp_seq=3 ttl=54 time=12.9 ms
64 bytes from lhr25s07-in-f4.1e100.net (216.58.198.100): icmp_seq=4 ttl=54 time=9.66 ms
64 bytes from lhr25s07-in-f4.1e100.net (216.58.198.100): icmp_seq=5 ttl=54 time=10.2 ms
64 bytes from lhr25s07-in-f4.1e100.net (216.58.198.100): icmp_seq=6 ttl=54 time=9.52 ms
64 bytes from lhr25s07-in-f4.1e100.net (216.58.198.100): icmp_seq=7 ttl=54 time=10.2 ms
64 bytes from lhr25s07-in-f4.1e100.net (216.58.198.100): icmp_seq=8 ttl=54 time=9.61 ms
64 bytes from lhr25s07-in-f4.1e100.net (216.58.198.100): icmp_seq=9 ttl=54 time=61.9 ms
64 bytes from lhr25s07-in-f4.1e100.net (216.58.198.100): icmp_seq=10 ttl=54 time=56.1 ms
^C
--- www.google.com ping statistics ---
10 packets transmitted, 10 received, 0% packet loss, time 9009ms
rtt min/avg/max/mdev = 9.349/21.058/61.905/19.314 ms
If you have no packet loss then your system can connect to the internet and it's just firefox that can't. If all your packets are lost then your system doesn't have a connection.
 

Rustys

Well-Known Member
No the bottom middle is a (?).

Once you click the (?) you will then be there.

If you cannot find than the bring up the Menu Bar (post #5) and click help select Restart with Add-Ons Disabled.

And you can make the screen show and transfer it to the posting system via external device.
 

Presiding Cat

Well-Known Member
Refreshing Firefox worked...:) I do the updates via The update Manager...

Thanks everyone...
 
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