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Is my Laptop About to Die?

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Lord Chance

iHelpForum Jester & Door Greeter
iHF Veteran
Advisor
WCG Team Member
I am sorry for if I upset you or said anything wrong. Please if you don't mind still helping me out that would be great.
You need not be sorry about anything young one. Old LC has not been feeling well and can not spend much time online. That is the only reason I have not been more involved. I will try to find some answers for you but it will take me some time so I must ask for your patience and forgiveness. :)
 

napy666

http://www.nataliezworld.com/
iHF Regular
You need not be sorry about anything young one. Old LC has not been feeling well and can not spend much time online. That is the only reason I have not been more involved. I will try to find some answers for you but it will take me some time so I must ask for your patience and forgiveness. :)
Alright sounds good to me then. :)
 

Lord Chance

iHelpForum Jester & Door Greeter
iHF Veteran
Advisor
WCG Team Member
Napy, I have read back thru this thread and the other posted by you and I must tell you that old LC have a headache. Fortunate for you I have medication for that. :D

Now if you would be kind enough to clarify some things for me.

1st. The sound issue didn't start until you upgraded to Windows 10. Is this correct?
2nd. The sound issue only happens when the volume is above 50%?
3rd. Your laptop has the IDT High-Definition (HD) Audio and you have the Beats Audio controller software installed?

If you have answered yes to all three then go to HP Customer Support , download and install the drivers called High-Definition (HD) Audio Driver. These are audio drivers to fix known audio issues.
 
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napy666

http://www.nataliezworld.com/
iHF Regular
Napy, I have read back thru this thread and the other posted by you and I must tell you that old LC have a headache. Fortunate for you I have medication for that. :D

Now if you would be kind enough to clarify some things for me.

1st. The sound issue didn't start until you upgraded to Windows 10. Is this correct?
2nd. The sound issue only happens when the volume is above 50%?
3rd. Your laptop has the IDT High-Definition (HD) Audio and you have the Beats Audio controller software installed?

If you have answered yes to all three then go to HP Customer Support , download and install the drivers called High-Definition (HD) Audio Driver. These are audio drivers to fix known audio issues.
1st - Yes and no when I first updated to Windows 10, the audio was working fine, a 50% or 100% just fine, the audio started acting up recently, like maybe this fall September to present time period maybe.

2nd - It happens at 50%, 100% at all number really.

3rd - Yes it has those two programs installed.

4th - I did go there and download and install those drivers and the audio is still sounding the same way. :(
 

napy666

http://www.nataliezworld.com/
iHF Regular
The only thing left at the moment is go to the Windows Mobility Center and disable the HP 3D DriveGuard. I do not know what that would have to do with your issue but it has been suggested as a fix. :)
Sorry I don't know what that is and I don't want to disable it and risk my laptop getting more ruined. What is it?
 

napy666

http://www.nataliezworld.com/
iHF Regular
Here's the thing, I did disable that and I tried the audio and the audio still sounded the same. Let's face it, nothing I do will fix this audio.
 

napy666

http://www.nataliezworld.com/
iHF Regular
Wait what convinced on what? My issue is not solved here. I want to know what the problem is here. Is it indeed my laptop's audio and sound card or is it my laptop getting ready to die out altogether?
 
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