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More of a browser question than OS

DCiAdmin

Always room to learn a bit more
Administrator
iHF Legend
WCG Team Member
I've got a person at work that isn't able to access Dropbox. I've cleared the browser cache, tried 2 other browsers with same result, utilized a restore point, checked certificates (not one found for Dropbox), and removed the cookies for dropbox.com and www.dropbox.com.

Looking for suggestions, as I am out of ideas.

Dropbox_Error.JPG
 

DCiAdmin

Always room to learn a bit more
Administrator
iHF Legend
WCG Team Member
IE, Firefox & Chrome. Will check Flash.

btw, there is no http for Dropbox. It is only https and forces it.
 

DCiAdmin

Always room to learn a bit more
Administrator
iHF Legend
WCG Team Member
M'Lady, Check the java security settings. There is a lot of java happenings on that page. Also the browsers may not be loading the style sheets for the site.
Will do and thank you!
 

DCiAdmin

Always room to learn a bit more
Administrator
iHF Legend
WCG Team Member
Sadly, that's a no back to both Crush and LC. I used JavaRa to update to the latest Java and to remove old Java files. Tested, no success. Downloaded latest Flash Player, Tested, no success.
 

Crush

I am admin, ruler of my domain
Administrator
iHF Master Craftsman
Take this one step further. Are IE security settings governed by GPO?

Set them all to Low in Tools>Options>Security tab. It's pretty clear that some content isn't loading
 

DCiAdmin

Always room to learn a bit more
Administrator
iHF Legend
WCG Team Member
I did not mean to lie, but it seems I did. Updating Java did not resolve the issue, however fiddling with the Java Security - as originally suggested by Lord Chance - DID fix the issue.

Many Thanks!
 

Highlander

The Immortal
iHF Master Craftsman
Advisor
WCG Team Member
LC - everyone has to get lucky sometimes. :rolleyes: Hence the saying, better lucky than good.
 

DCiAdmin

Always room to learn a bit more
Administrator
iHF Legend
WCG Team Member
The Dropbox issue has returned. Altering the Java Security isn't doing it this time. :( Have also followed the instruction at this link without seeing any difference. Issue occurs across all browsers but only on a couple of computers. All company desktops are Windows 7 Pro, all have same or similar software installed. No reason for the issue to foul one computer and not another.

Open to any suggestions.
 

DCiAdmin

Always room to learn a bit more
Administrator
iHF Legend
WCG Team Member
Have you tried running IE in compatibility mode. For some reason I am experiencing issues with some web sites similar to yours and have to use compatibility mode to view them properly.
No, but I will. I have pretty much stayed away from IE and been troubleshooting only in Firefox and Chrome.
 
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